FAQ's
Frequently Asked Questions
Products
Q- Why should I use your products over standard kitchen supplies?
A - At Eco Kitchen, our goal is to make environmentally friendly home habits as easy and efficient as possible. We do this by offering an Eco Kitchen Starter Kit to deliver our one-stop shop to your door. There's no need to search for the best sustainable products in-store and online because we can bring top-quality, eco-friendly products to your home to make a positive difference for yourself and the environment. Using our products also supports environmental action because a portion of our total profits is donated to different environmental causes that focus on creating a healthier and more green future.
Q - How are your products environmentally friendly?
A - Our products have environmental advantages compared to the standard alternatives you would find at your local store. Our products have a more sustainable life creation, cycle, and disposal process using natural and malleable materials that can be recycled or repurposed. All of our products are either plastic-free or have very minimal plastic to avoid contributing to the worldwide plastic pollution crisis. We also focus on shipping our products environmentally friendly by utilizing all-natural shipping bags that are compostable for smaller orders and also use recyclable cardboard boxes for more oversized items. In addition to this, all of our product packagings are plastic-free, and instead, we use recycled materials.
Q- How are your products sourced?
A - All our products are sourced from different types of natural materials including loofah sponge plants, bamboo, and coconut fibres. We also focus on using high-grade silicones that are a more sustainable alternative for single-use plastics and can be recycled after getting their long-lasting life. Our cotton bags are made out of 100% natural cotton to replace the need for single-use plastic produce bags. Our mission is to minimize a household's ecological footprint by reducing the amount of single-use waste used in the kitchen and using substitute reusable Eco Kitchen products.
Shipping & Orders 
Q- Where are your products shipped from?
A - Our company operates out of Toronto, Ontario. That is where we store, assemble, and package our products to be shipped out to you.
Q - What shipping service do you use?
A - We use Canada Post shipping to ship nationally in Canada and internationally.
Q- How long does shipping take?
A - Shipping to all of Canada usually ranges from 2-10 days, and shipping internationally varies per region, although it will commonly arrive between 7-15 days in North America.
Q- How do I change my order details after it has already been placed?
A - If you would like to change the address of your order, you can do so by contacting our customer support team, who will assist you with this change. Fill out the form on the Contact Us page and we will make your requested changes as soon as possible.
Q- What if my order arrived and it is incorrect?
A - At Eco Kitchen, we pride ourselves on top quality and service. Receiving an incorrect order is a rare circumstance, and we sincerely apologize if this has happened to you. Contact our customer support team with the order number, wrong items, and items you intended to receive. We will ensure that your order is correctly reshipped out to you free of charge.
Our Commitment to Sustainability
At Eco Kitchen, sustainability is at the heart of everything we do. We take our responsibility to minimize our ecological footprint seriously, and it drives our daily operations. Our commitment to green business practices guides us in every decision we make.
Meet The Owner
Meet Danielle, Founder of Eco Kitchen
Hello, I'm Danielle, the passionate owner and visionary behind Eco Kitchen. I'm a dedicated young entrepreneur on a mission to drive positive change in our society and protect our precious environment. I recently completed a degree in Entrepreneurship & Business Strategy at the Ted Rogers School of Management in Downtown Toronto. I'm committed to applying the valuable insights and skills gained from my university studies to elevate Eco Kitchen and explore other impactful social entrepreneurial opportunities.
From a young age, I've harbored a deep desire to make a lasting, positive impact on our Earth and its environment through my career. Recognizing that true change requires collective effort, I set out to engage and inspire others to join me on this journey. Leveraging my determination and self-awareness, I sought ways to harness my strengths and involve people in making meaningful, sustainable choices. Thus, Eco Kitchen was born.
While my enthusiasm urged me to dive headfirst into ambitious endeavors, I remained pragmatic, understanding the importance of starting small to build a solid foundation. Using Eco Kitchen as my platform, I aim to not only provide eco-friendly kitchen products but also to amplify awareness of our pressing climate crisis. I'm dedicated to involving both local and online communities in activities that promote sustainable lifestyles and behaviors. Moreover, a portion of our profits goes towards supporting organizations that reinvest in the Earth, furthering our shared commitment to safeguarding our planet.
Join me and the Eco Kitchen community in our mission to make a meaningful impact on the world around us. Together, we can inspire change, nurture sustainability, and protect our planet for future generations.
Values
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Raising Awareness
We firmly believe that individual actions can make a significant difference in reducing ecological footprints. That's why we invest our resources in promoting environmentalism, both online and within our local community.
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Reducing Plastic Waste
One of the cornerstones of our commitment is our dedication to reducing plastic waste. We are proud to package and ship all our products entirely plastic-free.
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Sustainable Movement
Over the long term, our products help you save money, protect wildlife, and steer clear of potential health risks linked to plastics. Most importantly, your support contributes to the critical mission of reducing environmental harm.
